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Deposit Operations Analyst

First Bank Chicago
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Basic Function

Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures.  

 

Essential Duties

Exception Processing

  • Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to:
    • Non-post
    • Stop payment
    • Overdraft
    • Positive Pay
    • Incoming and outgoing return items, including check, ACH and card services
    • Reclamation and death notice entry
    • Prenotification and notification of change

Wire Transfer Processing

  • Perform daily wire transfer functions such as, but not limited to:
    • Monitoring wire transfer email
    • End of day closing functions including posting verification and balancing
    • Wire call backs
    • Input, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure.

Client Services

  • Maintains outstanding internal and external Client service relations through courteous and responsive support
  • Assist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations’ policies and functions
  • Direct internal and external Clients to the appropriate personnel to resolve more complex questions or problems
  • Provide requested research and documentation for internal and external Client requests

Process routine daily functions such as:

  • Complete daily internal client requests received via e-mail in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc.
  • Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois
  • Prepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to: ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc.
  • Issue and balance check files
  • Review and approve mobile & merchant deposit review exceptions
  • Legal requests such as: levies, garnishments, subpoena for records, etc.
  • Chex Systems maintenance and reporting
  • Fraudulent claim processing

Nonessential Duties

  • Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

  • A working understanding and application of all policies, procedures and regulations pertaining to Deposit Operations
  • Ability to operate in a team environment to accomplish shared goals
  • Ability to multi-task and effectively manage time
  • Ability to perform tasks quickly and accurately
  • Detail orientated
  • Good mathematical and problem-solving skills
  • Tact and diplomacy in dealing with both clients and employees
  • Good communication skills and pleasant telephone manner
  • Proficient computer skills

Training & Experience

  • High school diploma or GED
  • Microsoft proficiency
  • Three years of banking experience preferred
  • One year of deposit operations experience preferred
  • Experience with various Fiserv applications helpful

Compensation

  • Expected Salary Range: $47,000 - $56,500
  • Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.

Benefits

First Bank Chicago offers a comprehensive benefits package including medical/dental/vision/life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus.  For a complete listing of benefits, please visit our website: https://firstbankchicago.com/Employee-Benefits. 

 

First Bank Chicago is an Equal Opportunity Employer: disability/veteran
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