Information Technology Specialist Emerging Professional
Overview
The Source of Hope is seeking a motivated and detail-oriented Information Technology Specialist Emerging Professional to assist with data entry, system management, and digital process improvements. This position offers practical, hands-on experience in data analytics, IT systems, website management, and database administration within a nonprofit environment.
The ideal candidate is tech-savvy, organized, and eager to apply classroom knowledge to real-world operations while helping enhance The Source of Hope’s digital infrastructure and community impact.
Location
Office:
The Source of Hope – Wellness for Hope Clinic
1108 W Parker Rd, Suite #102, Plano, TX 75075
Conference Rooms:
5400 Independence Pkwy, Suite #200, Plano, TX 75023
Kitchen (Serving Hope Events):
Cornerstone Kitchen
2627 S Ervay St, Dallas, TX 75215
Compensation
This is an unpaid Emerging Professional internship offering mentorship and valuable experience in IT systems and data management.
Schedule
- Monday, Wednesday, Friday: 11:30 AM – 4:30 PM
- Thursday: 8:30 AM – 1:30 PM
- Monthly Volunteering Event: Fourth Saturday, 6:00 AM – 1:00 PM
- Up to 20 hours per week
Emerging Professional Program
The Source of Hope’s Emerging Professional Program helps college students and young adults gain hands-on professional experience while developing leadership, technical, and communication skills in a mission-driven organization.
Qualifications
- Proficiency in data entry, Microsoft Excel, and Google Sheets
- Familiarity with Salesforce or similar CRM systems preferred
- Knowledge of WordPress, Squarespace, or related website platforms
- Understanding of SEO strategies and best practices
- Detail-oriented with strong organizational skills
- Ability to type at least 70 words per minute
- Tech-savvy, analytical, and self-motivated
- Experience with Tableau or Power BI for data visualization is a plus
Education & Experience
- High school diploma or equivalent required
- Currently enrolled in or pursuing a degree in Information Technology, Computer Science, or related field
- Prior experience in data management, web development, or analytics preferred but not required
Responsibilities
- Compile and input volunteer, donor, and event data into Salesforce
- Maintain and update digital records, spreadsheets, and reports
- Monitor data accuracy and integrity across systems
- Assist with website maintenance and updates using WordPress or similar platforms
- Analyze data trends and generate summary reports
- Support IT functions such as troubleshooting and optimizing workflows
- Create and distribute surveys to improve data collection
- Develop visual reports in Power BI or Tableau for leadership insights
- Participate in Serving Hope community events (4th Saturday, 6 AM – 1 PM)
Expectations
Emerging Professionals are expected to maintain professionalism, confidentiality, and a collaborative spirit. The Source of Hope values inclusivity, continuous learning, and excellence in service through technology and innovation.