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Information Technology Specialist Emerging Professional

Overview

The Source of Hope is seeking a motivated and detail-oriented Information Technology Specialist Emerging Professional to assist with data entry, system management, and digital process improvements. This position offers practical, hands-on experience in data analytics, IT systems, website management, and database administration within a nonprofit environment.

The ideal candidate is tech-savvy, organized, and eager to apply classroom knowledge to real-world operations while helping enhance The Source of Hope’s digital infrastructure and community impact.

Location

Office:
The Source of Hope – Wellness for Hope Clinic
1108 W Parker Rd, Suite #102, Plano, TX 75075

Conference Rooms:
5400 Independence Pkwy, Suite #200, Plano, TX 75023

Kitchen (Serving Hope Events):
Cornerstone Kitchen
2627 S Ervay St, Dallas, TX 75215

Compensation

This is an unpaid Emerging Professional internship offering mentorship and valuable experience in IT systems and data management.

Schedule

  • Monday, Wednesday, Friday: 11:30 AM – 4:30 PM

     
  • Thursday: 8:30 AM – 1:30 PM

     
  • Monthly Volunteering Event: Fourth Saturday, 6:00 AM – 1:00 PM

     
  • Up to 20 hours per week

     

Emerging Professional Program

The Source of Hope’s Emerging Professional Program helps college students and young adults gain hands-on professional experience while developing leadership, technical, and communication skills in a mission-driven organization.

Qualifications

  • Proficiency in data entry, Microsoft Excel, and Google Sheets

     
  • Familiarity with Salesforce or similar CRM systems preferred

     
  • Knowledge of WordPress, Squarespace, or related website platforms

     
  • Understanding of SEO strategies and best practices

     
  • Detail-oriented with strong organizational skills

     
  • Ability to type at least 70 words per minute

     
  • Tech-savvy, analytical, and self-motivated

     
  • Experience with Tableau or Power BI for data visualization is a plus

     

Education & Experience

  • High school diploma or equivalent required

     
  • Currently enrolled in or pursuing a degree in Information Technology, Computer Science, or related field

     
  • Prior experience in data management, web development, or analytics preferred but not required

     

Responsibilities

  • Compile and input volunteer, donor, and event data into Salesforce

     
  • Maintain and update digital records, spreadsheets, and reports

     
  • Monitor data accuracy and integrity across systems

     
  • Assist with website maintenance and updates using WordPress or similar platforms

     
  • Analyze data trends and generate summary reports

     
  • Support IT functions such as troubleshooting and optimizing workflows

     
  • Create and distribute surveys to improve data collection

     
  • Develop visual reports in Power BI or Tableau for leadership insights

     
  • Participate in Serving Hope community events (4th Saturday, 6 AM – 1 PM)

     

Expectations

Emerging Professionals are expected to maintain professionalism, confidentiality, and a collaborative spirit. The Source of Hope values inclusivity, continuous learning, and excellence in service through technology and innovation.