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AI Agent Development Intern

We are seeking a motivated and detail-oriented intern to join our Customer Care team for the summer. This internship offers a hands-on opportunity to work with real-world tools and contribute to strategic decision-making supporting our customer care teams by creating AI Agents using Copilot and ChatGPT Enterprise.  

Key Responsibilities 

  • Write, test, and refine LLM prompts to improve agent accuracy, reliability, and usefulness 
  • Evaluate agent outputs, identify failure modes, and iterate based on feedback and observed behavior. 
  • Write and debug Python or JavaScript code as needed to support agent logic, integrations, or data handling. 
  • Work with APIs and structured data sources to enable agents to retrieve, transform, or act on information. 
  • Collaborate with multiple Customer Care teams to understand process needs and requirements to understand where Agents can assist. 
  • Assist in identifying trends, anomalies, and opportunities for operational improvements. 
  • Convert real‑world processes into structured prompts, decision trees, and agent behaviors. 
  • Share learnings with stakeholders and contribute to emerging best practices for AI agent use. 

Who You Are:

  • Recently obtained or currently pursuing a degree in Data Science, Engineering, Information Systems, or a related field. 
  • Experience creating multistep workflows within ChatGPT and/or Copilot 
  • Experience building autonomous or semi-autonomous systems beyond single prompts 
  • Experience working with Python or JavaScript code. 
  • Comfortable reading and modifying existing code. 
  • Experience writing and working with LLM prompts. 
  • Strong analytical and problem-solving skills. 
  • Excellent communication and collaboration abilities. 
  • Ability to work independently and manage multiple priorities. 

What You’ll Gain 

  • Real-world experience applying AI tools within a rapidly growing company. 
  • Collaboration with cross-functional teams and strategic operations. 
  • Mentorship from experienced professionals. 
  • A chance to make lasting and measurable impacts on business outcomes. 
  • Contribute towards improving the experience and speed of care for thousands of cancer patients. 

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. 

Our Values:

  • We Seek A Better Way: We pursue bold ideas, embrace complexity, and keep pushing forward.
  • We Make It Happen: We act with urgency, deliver with excellence, and always find a way. 
  • We Are Stronger Together: We engage with empathy, align around what's best for Veracyte, and celebrate as one team. 
  • We Care Deeply: We show up with integrity, kindness, and respect for one another.