Technology Help Desk Intern (Summer 2026)
Lackland ISD seeks Help Desk interns to help us in our Technology Department. This is an excellent entry-level opportunity for those interested in a career in information technology and technical support. We will consider applications on a rolling basis, so please do NOT wait until the deadline to apply for this position. We will be considering applicants as they apply.
In this role, you will support students, staff, and teachers alike across our entire district. Sample tasks are:
- Resetting locked user accounts
- Installing and removing software
- Setting up printers
- Working with interactive displays
- Punching down cables
- Configuring iPads and other tablets
You may also be asked to assist with cyber security tasks such as:
- Interfacing with vendors regarding data privacy agreements
- Writing up policy and procedure documents
- Documenting current practices for audit purposes
The exact tasks that will be performed will be depending upon student experience. If an applicant has greater levels of experience, we may add server administration tasks into that mix. Regardless, we will grow applicants in their knowledge.
Interns will gain a sound grounding in the utilization of an ITSM solution as well as in ITIL and other best practices for technical support. Interns will also gain a basic introduction to the field of cyber security, but primarily from a business vantage point. Pen tests, cracking, hacking, etc. are performed by other members of our team.
This position is a summer internship ONLY, and there is no potential for a permanent position at this time. This is a full-time opportunity, but this is NOT a virtual position: you must physically come to work at our district in San Antonio. For out-of-state candidates, there are affordable temporary housing options in the greater San Antonio area. Uber and Lyft are both active in the city, and there is a public transportation system (bus). Numerous bike paths also exist. For much of the summer, the district typically operates 4 days a week for 10 hours a day. This means that nearly every weekend is a three-day weekend, perfect for exploring the city and the surrounding area. This position reports to the Technology Coordinator, with daily supervision and regular performance feedback.
We do believe that this internship offers a superior experience to build a resume in this domain, and the Director of Technology provides strong reference letters for excellent interns.