Freelance E-Commerce Content Expert

Uber AI Solutions is Uber's marketplace connecting skilled freelancers with Generative AI researchers and product teams working on cutting-edge AI systems. We partner with independent contractors to support large-scale model evaluation, alignment, and quality initiatives.

As a Freelance E-Commerce Content Expert, you will pair genuine e-commerce expertise with hands-on GenAI-evaluation experience to design challenging, realistic prompts backed by source documents such as product catalogs and attribute schemas, marketplace listing standards, category taxonomies, and search relevance guidelines. You will then probe where the model breaks, and encode expert judgment into precise, gradable rubrics and a canonical 'golden' answer. You own an end-to-end evaluation task from prompt design through reviewer sign-off.

This is hands-on e-commerce content work with an analytical core. You will produce catalog and listing deliverables as the output; what makes the work difficult is validating product data against taxonomy and listing standards. It is not a merchandising, catalog operations, or store operations role.

What you'll work on

• Apply your e-commerce expertise to help create and evaluate complex AI prompts and responses.
• Conceptualize and draft realistic, multi-step prompts that mirror real e-commerce assignments and require attribute normalization, taxonomy rule application, and reconciliation across catalog and listing standards.
• Identify and document genuine model failures by writing specific, objective, and actionable explanations.
• Build comprehensive evaluation rubrics that trace each required input through dependent criteria and carefully separate extraction from determination.
• Produce fully correct, deliverable-quality golden responses that satisfy all criteria using marketplace-standard conventions.
• Complete our onboarding process and strictly follow the disciplined authoring and review workflow for each task.
• Closely follow guidelines, run AI quality checks on your own work, and resolve any issues in the feedback loop before final submission.

Engagement details

• Location: Remote (United States)
• Engagement Type: 1099 Freelance / Independent Contractor, through the Uber AI Solutions platform
• Engagement Duration: 40 hours over 1-2 weeks

Who we're looking for

• 5+ years of experience in e-commerce content, product marketing, or digital merchandising.
• Demonstrated ability to write and evaluate product descriptions, catalog copy, comparison guides, and search-relevance content.
• Familiar with product attribute structures, category taxonomies, and marketplace listing standards (Amazon, Google Shopping, or equivalent).
• Demonstrated ability to read primary source documents (attribute schemas, listing policy documents, category taxonomies, relevance guidelines) and apply them to product data.
• Comfortable working independently on detail-oriented tasks.
• Strong analytical and written communication skills.
• Prior hands-on experience with GenAI / LLM evaluation and prompt engineering, rubric or golden-answer authoring, data annotation, RLHF, red-teaming, or model quality assessment.
• Experience with catalog enrichment, product attribute normalization, or search query relevance evaluation.
• Platform certifications such as Google Shopping or Amazon Advertising.

Why this matters

Your expertise will help improve how AI systems handle complex e-commerce topics, making outputs more accurate, reliable, and better aligned with real-world shopping and catalog reasoning.