Program Coordinator Intern
Say hello to possibilities.
Internship opportunities are important. You want to make sure you land a great one where you will learn A LOT. We're RingCentral and we’re happy you are considering an internship with us - we promise to make it worth your while.
First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. Join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
Draft and coordinate communications for the Customer Success organization
Assist in the creation of templates, decks, one-pagers, and playbooks utilized by the organization
Coordinate Customer Success Community Functions
Assist in additional projects and assignments as needed based on evolving business requirements
Compile, analyze and summarize project or program data for Customer Success projects
Review and report on program/project status within the Customer Success teams
Develop, create, and facilitate Customer Success training
Coordinate activities in Learning Management tool
Qualifications:
Sophomore or junior pursuing bachelor's degree in Business, Communications and CIS preferred
Positive attitude
Strong written and verbal communication skills
Strong analytical and problem-solving skills
Proficiency in, Google Slides, Excel, Google Sheets, and Google docs
Learning Skills/Outcomes:
Improve your business writing & communication skills
Liaison with enablement and customer success and learn what they do
Understand general business processes and systems
Exposure to many departments and functions to aid in your long-term career path
An opportunity to own a project, with the help of mentors and teammates
An introduction to the goals, challenges, systems, and processes common in large departments and organizations
Possibly get a great reference for future job applications!
Availability:
Full-time [40 hours per week, 10 week internship]
Must be available to start June 11, 2024
Must be available to work on a hybrid schedule (3 days in office per week) in our Charlotte, NC, or Denver, CO office
About RingTern Program
Here are a few reasons to consider being a RingTern at RingCentral:
1) You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.
2) Major growth, for you and your career. RingCentral is growing at an annual rate of 10%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
3) Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. You bring the drive and passion to succeed and we’ll teach you the rest.
RingCentral’s Customer Success team is all about the customer, ensuring every user is able to effectively put our products to work. As the primary point of contact, you’ll champion customer needs, share deep product knowledge, provide innovative solutions, build relationships, and drive success.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Our internship program is also award-winning - RippleMatch recognizes RingCentral as one of the top programs in the nation through their Campus Forward Awards. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado, California, Nevada, New York, Maryland, Washington, Connecticut, or Rhode Island, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience.