Business Systems Administrator
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 111 senior living, home health, hospice, and home care operations across 14 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies
About the Opportunity:
The business systems admin will be part of the IT business team and responsible for
maintaining critical business software. As well as working with business users to improve software functionality.
Responsibilities:
- Analyze problems and implement solutions, including the exercise of discretion and independent judgment to solve problems
- Identify and fix any underutilization of system and network resources
- Assist in the resolution of IT systems issues and problems in a timely manner and escalate when necessary to the appropriate teams
- When necessary, assist the field with addressing support inquires via telephone
- Manage daily tasks related to system applications activities and IT/Accounting support
- Administer and manage user roles and proper access on financial systems
- Create formal process documentation for Accounting and IT teams
- Collaborate with vendors and other IT personnel to facilitate timely problem resolution while developing and maintaining a good working rapport.
- Utilize expertise to streamline current processes and provide the necessary tools to enhance efficiency.
- Provide support and incident management and communications for IT systems faults and service requests
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description
Additional Information
We are committed to providing a competitive Total Rewards Package that meets our employees needs.
From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
About The Pennant Group
We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com