Director of Information Technology
The Director of Information Technology is responsible for the administration, installation, configuration, and maintenance of hardware and software in a diverse multiplatform server environment, including cloud-based servers, and related infrastructure including
telecommunications. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to institutional values and ensures that standard practices and procedures are documented, accomplished, and appropriately maintained. Provides training and technical assistance to all faculty and staff in the use of computers and technology on campus and site locations.
Salary Schedule: Appropriate placement on Salary Schedule C2 ( $77,611-$120,346) appropriate placement based on experience.
Essential Duties and Responsibilities
- Determines information system requirements, project priorities, and system capability.
- Monitors and performs capacity planning on the servers and related IT environments.
- Provides reports that forecast needs for hardware growth.
- Assists with department budget management.
- Maintains confidentiality with regard to the information being processed, stored or accessed by the network.
- Assists in the development processes and policies to safeguard the privacy of the institutions customers – students and clients – and aid in meeting federal laws regarding private information.
- Functions in a team-oriented, collaborative environment, supporting and assisting other employees.
- Develops and maintains installation and configuration procedure.
- Monitors and assesses performance of mainframe system and network servers; ensures all are performing at optimum levels.
- Develops standard procedures and schedules for the maintenance of the operating systems.
- Serves as a project team member to support activities regarding applications that run on the servers.
- Recommends computing policies to faculty, staff, and administration; based on input from stakeholders, presents final computing policies and procedures for administrative cabinet approval.
- Installs applications, develops system administration scripts, plans version release upgrades and patches.
- Develops, writes and modifies routine computer programs. Tests and modifies existing or new utility programs and routines.
- Installs and configures multiple operating systems, e.g. Windows, UNIX, and LINUX, etc.).
- Completes performance tuning of the servers and backups of systems using an enterprise backup system.
- Interfaces with computer manufacturers to maintain an up-to-date knowledge of their software and related changes.
- Researches and recommends innovative, and where possible, automated approaches for system administration tasks, including telecommunications and other technology services.
- Identifies approaches that leverage our resources and provide economies of scale.
- Identifies opportunities that contribute to the improvement of quality, safety and cost, as well as customer and employee satisfaction.
- Performs daily system monitoring by verifying the integrity and availability of all hardware, server resources, systems and key processes by reviewing system and application logs. Verifies completion of scheduled jobs such as backups.
- Provides regularly scheduled maintenance on all Application Server platforms (patches/upgrades) and provides security administration and supports the development of processes and policies surrounding server administration.
- Upgrades and configures system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
- Performs periodic performance reporting to support capacity planning.
- Configures CPU, memory, and disk partitions as required.
- Applies OS patches and upgrades on a regular basis.
- Upgrades administrative tools and utilities. Configures/adds new services as necessary.
- Maintains the systems software at current release levels.
- Monitors and maintains multiple application server systems including telecommunication support.
- Monitors and reviews application programs to insure the most efficient use of computer resources.
- Assists in analyzing test results to detect or explain programming errors or causes of program malfunctions in system software.
- Maintains college wide directory services.
- Tracks and documents projects/tasks utilizing ticketing system.
- Provides technical support for servers and services.
- Establishes priorities to ensure deadlines are met.
- Adheres to local, state and federal policies and procedures.
- Provides data and report analysis to support institutional effectiveness
- Complies with all policies of the Alabama Community College System Board of Trustees, the Alabama Community College System, and Lawson State Community College.
- Performs other duties as assigned by the immediate supervisor and/or the College President.
Qualifications
REQUIRED EDUCATION, STANDARDS, AND TRAINING:
- Associate’s degree in a related field from a regionally accredited institution is required.
- Five (5) years’ of directly related experience in planning technology requirements, computer network operations, deployment and installation of computer-related resources, computer network technologies and the internet are required.
- At least three (3) years of supervisory experience required.
- Excellent communication skills, both written and oral is required.
- A bachelor’s degree from a regionally accredited institution is preferred.
OTHER QUALIFICATIONS AND JOB REQUIREMENTS:
- Strong customer-service orientation;
- Analytical and problem-solving skill;
- Ability to work under moderate pressure of schedules, deadlines, and requirements for accuracy;
- Ability to monitor, analyze, troubleshoot, and test the operating system;
- Exceptional interpersonal skills, with a focus on listening and questioning skill;
- Ability to think in a logical manner, organize and analyze data ;
- Ability to effective analyze and prepare accurate reports from various statistical information, plan, organize, coordinate, and manage tasks; willingness to learn and apply new concepts; maintains flexibility and adaptability;
- Ability to apply computer skills in systems and software programs associated with the work;
- Exercise a high degree of confidentiality, independent judgment, initiative, self-direction and effectively manages stress associated with the work;
- Ability to effectively supervise, motivate and inspire personnel;
- Ability to meet the needs of the College by working a flexible schedule, including day, evening, night and weekend hours;
- Ability to travel on occasions and work multi-campuses;
- Demonstrated understanding, sensitivity and commitment to meeting the needs of the diverse ethnic, cultural, socioeconomic, and disability background of the student and community population
- Represents the College in a professional manner in responding to ACCS System Office employees, Business/Education executives, college personnel, students and the public;
PHYSICAL REQUIREMENTS:
- General office environment with the ability to stand or sit for prolonged periods;
- Ability to travel independently and navigate between multi-campuses;
- Ability to lift, move, or transport independently up to 50lbs;
- Ability to climb a ladder and/or step stool, bend, stoop, kneel, etc.,
The Director of Information Technology will be expected to work a flexible schedule which may include day, evening, night and weekend hours. This job description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. By signing below, I acknowledge that I am able to perform the essential functions of this role with or without accommodations and I acknowledge that this position is not on the tenure track but is an employment agreement with the President of the College.
Application Procedures/Additional Information
Applicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-3408 . All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.
A COMPLETE application packet consists of:
- A cover letter
- An Online application
- A current resume
- A copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.
If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.
Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:
Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.
In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
ADDITIONAL INFORMATION:
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.