Operations Manager
Operations Manager | Harbor.ai - NYC
Drive operational excellence at one of NYC's most promising InsurTech ventures. As our Operations Manager, you'll build and manage the foundation that enables Harbor.ai's continued growth and success.
The Role We're seeking an experienced operations professional to develop and implement the systems, processes, and infrastructure that power our business. This role combines strategic thinking with hands-on execution, requiring someone who can both architect solutions and ensure their successful implementation.
What You'll Do
- Operate in an administrative capacity within the technical and operations verticals
- Implement scalable operational processes across the organization
- Manage our NYC office operations, vendor relationships, and facilities
- Drive cross-functional initiatives to improve efficiency and effectiveness
- Develop and maintain documentation for key business processes
- Own budget planning and management for operational expenses
- Support executive team with high-level business operations and reporting
- Lead team events and internal programs that enhance company culture
What We're Looking For
- 3+ years of operations management experience, preferably in high-growth environments
- Strong project management skills with proven ability to execute multiple initiatives
- Experience managing vendors, contracts, and service providers
- Excellence in process design and implementation
- Data-driven approach to problem-solving and decision making
- Bachelor's degree required
What Makes You Stand Out
- Experience scaling operations at a startup or high-growth company
- Background in InsurTech, FinTech, or related industries
- Track record of implementing successful operational improvements
- Experience managing budgets and financial planning
- Project management certification (PMP, CAPM, or equivalent)
Why Harbor.ai We're transforming enterprise insurance through technology. Our platform is revolutionizing how brokers identify optimal coverage for their clients, and this is just the beginning. As Operations Manager, you'll build the infrastructure that enables this transformation.
Location & Benefits
- Based in our NYC headquarters (100% on-site)
- Competitive compensation package
- Comprehensive benefits
- Opportunity to shape operations at a venture-backed startup
Please note that any emails from recruiters will be printed, then ceremoniously disposed of.
Working with Harbor.ai
Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to Ops@harborai.net
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable.
Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law.
Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Ops@harborai.net