Desktop Support/Tech Bar Technician
Peak Systems is a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. We issue payments weekly, offer direct deposit, and have many nationwide opportunities.
We are seeking an experienced helpdesk, tech bar, desktop support technician to join our team! We are looking for someone with a minimum of 2-3 years of experience providing desktop support in a corporate setting, preferably financial services or trading floor.
Location: New York, NY
Duration: 6 months to 1 year (possible extension)
Hours: 40 hours a week expected
Responsibilities:
- Provide technical assistance with computer hardware and software in a walk up environment
- Mid Level experience with Win10 OS, MS Teams, MS 365 Products, Iphone Basics, Wyse Terminals
- Understanding of Virtualization, VDI theory, hands on experience with AV equipment
- Build laptops and desktops
- Resolve issues for clients in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related fields specifically financial services
- Ability to build rapport with clients
- Ability to communicate effectively with a management team that is not onsite
- Professional presentation
- Bilingual French/English preferred
- Excellent punctuality and attendance
- Reliable communication.
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor