IT Support Intern

SupplyHouse.com, an innovative and industry leading e-commerce company, is looking for an IT Support Intern to work with us this summer! This individual will gain hands-on experience supporting various IT systems, troubleshooting technical issues, assisting with software and hardware installations, and providing general IT support to ensure smooth operations across the company. 

This is a hybrid-based role that will require the selected individual to work from our Melville, NY headquarters up to 3 days per week. This schedule can be flexible based on individual or business needs. 

Location: Hybrid – On-site at our Melville, NY headquarters (130 Spagnoli Road, Melville, NY 11747) up to 3 days per week

Length of Program: Monday, June 2nd, through Friday, August 8th (10 weeks)

Internship On-Site Meeting: Wednesday, June 18th (required)

Hours: Standard business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. EST. However, there is some flexibility as per our Flex-Time Policy.

Salary: $20.00/hour

The Day to Day:

• Troubleshoot technical issues: Assist with diagnosing and resolving hardware, software, and network problems for employees across the company
• User support: Provide helpdesk support for employees, addressing issues related to email, applications, and IT systems, and ensuring timely resolutions
• Software installations and updates: Assist in installing and updating software applications and security patches on company devices to ensure they remain up-to-date and secure
• System maintenance: Help with routine maintenance tasks such as monitoring system performance, checking backups, and ensuring that internal systems are running smoothly
• Equipment setup: Assist with the remote configuration of laptops for new employees
• Documentation and reporting: Help maintain accurate records of technical issues, resolutions, and inventory of IT assets, ensuring that information is easily accessible for the team
• Assist with IT projects: Support the team on various IT projects, such as system upgrades, network improvements, and implementing new technologies to enhance company operations 

Requirements:

• Currently enrolled in a 2- or 4-year undergraduate program with a focus on Computer Science or a related field
• Strong communication, problem-solving, and time management skills
• Ability to work in a fast-paced environment
• Proficiency in troubleshooting hardware, software, and/or networking issues
• Familiarity with Windows and/or MAC operating systems 

Why work with us:

• Gain Experience – Gain real-world, hands-on experience.
• Build Connections – Connect with other interns and team members throughout the company.
• Have Flexibility – Standard business hours are from 8:00 a.m. to 5:00 p.m. EST. However, feel free to utilize our “Flex-Time” policy to adjust your start and end time slightly.
• Collaborate – Working in a team atmosphere is vital to our success and everyone here plays an important role.
• Stay Engaged – Be on the lookout for our virtual activities, events, and giving back initiatives!

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

Hear from our previous interns:

• "Since my first day as an intern, I have always felt so welcomed by the team members in each department. My Team Lead gave me a chance to start making an impact on day one and has been there for guidance every step of the way as needed. Working with kind, driven people is my favorite part of being at SupplyHouse!"     - Josh, IT Team
• "Spending my summer with the SupplyHouse team was one of the best decisions I’ve ever made. From the incredible hands-on experience to the outstanding mentorship, I gained immense personal and professional growth. I also created valuable connections with team members across departments and with the other interns. Every intern is heavily valued, and our opinions were welcomed and appreciated. The internship exceeded all of my expectations and was a pivotal step in my professional journey, leaving me with newfound confidence, knowledge, and memories that will certainly shape my future endeavors."     - Sarah, HR Team
• "My internship at SupplyHouse was an incredible journey of growth and learning. The dynamic and collaborative work environment allowed me to apply theoretical knowledge to real-world projects, enhancing my skills. The supportive team and inclusive culture made SupplyHouse not just a workplace but a place where I felt empowered and inspired to excel."     - Manal, Marketing Team

We are looking for motivated, passionate students who are hoping to continue working full-time following graduation. Please submit your resume if you are interested in applying!

Check us out! https://www.supplyhouse.com/our-company

Please know that we are unable to sponsor work visas or temporarily hire candidates that are authorized to work for a defined period of time in their field of study for this position.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.