IT/End User Intern - Summer 2025

Job Scope

At Diasorin, our ten-week paid internship program offers hands on experience that correlates with your degree focus. You will contribute by delivering key tasks and projects that provide to our broader mission of the organization, and how we have an impact on patients' lives. As an Intern of Diasorin, you will have the opportunity to collaborate with fellow interns, and employees through various onsite and offsite activities! You will also be able to gain industry knowledge that will aid in your professional development, while showcasing your learnings and accomplishments to Senior leaders and fellow colleagues.       

Are you an individual that exudes passion, curiosity, initiative, enthusiasm, collaboration, adaptability, critical thinking, and innovation? If this describes you – we may have an internship for you!

IT is the machine behind the company achieving their goals, as we ensure all the technology is functional, allowing for the company’s technology creation and growth. The End User Services team ensures that all IT assets remain functional so that other departments and the business remains operational.

Key Responsibilities and Duties

• Assist in supporting business operations through assigned duties under Diasorin staff supervision.
• Shadow and network with employees on cross-functional teams to gain an understanding of overall company concept including the Diasorin brand, customers, product lines/goals and all other aspects of service.
• Provides ideas to grow and improve the business. Participates in department meetings and connect points.
• Participates in designated, business-focused projects to research, propose ideas and solutions and present a final Capstone project at the end of the internship.

Additional Responsibilities and Duties

• IT Intern will provide support services to end users, computer refresh project, testing and validation for the active directory and domain and any other IT related projects that may arise.
• End User Support via incidents in the FreshService Portal, providing Break/Fix support to PC’s, Laptops, Tablets and other mobility devices
• Assist with the computer refresh project, imaging, configuring and replacing aged compute devices in the environment
• Project related activities and ‘smart hands’ assistance for other IT teams and departments, as well as our own organization

Education, Experience, and Qualifications 

• Associate's Degree or Bachelor’s Degree in progress required. Currently enrolled in a University or College Program that is accredited. Preferred Area of Study: Information Technology related major.
• Capable of working and communicating within a multi-site environment both independently and as part of a team.
• Customer service and support experience is a plus 
• Excellent Knowledge of
  • Knowledge of Microsoft Office (MS Word, Excel, Power Point)
  • Attention to Detail without losing site of the big picture
  • Being A Team Player
  • Operating with Professionalism

What we offer: 
The hourly posting for this position is $20.00 Hourly. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. Beyond base salary, Diasorin offers a competitive rewards package focused on your overall well-being. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

*At this time, housing services and relocation assistance is not available.